Customer relationship management software training

Case Studies

ITIL Compliance
CRMworks have many years experience of implementing ITIL based Service Management Desks.

Learn about ITIL

FrontRange Solutions Platinum Partner
Heat Certified Instructor
Mimimise training time, maximise solution capabilitiesHow can CRM help you?

Training

CRMworks software training

At CRMworks, we understand the critical role training plays in maximising the value of your technology investment.

We work with our customers to develop a complete end-to-end training plan that achieves meaningful and specific deliverables for your organisation.

This approach enables administrators, managers and end users to obtain the knowledge and skills needed - minimising training time, maximising solution capabilities, and increasing overall business value.

We work with our customers to develop a complete end-to-end training plan that achieves meaningful and specific deliverables for your organisation.

You can be confident that knowledgeable, experienced trainers are instructing your users. Our trainers are certified instructors with years of industry experience. They can provide training at the location, format and pace that suits your needs, whether this is for your administrators, managers/supervisors or end users.
 

If you require further information regarding any of our training courses, please contact the Training Team on 08456 447741 or email us at training@crmworks.co.uk

 

We have developed standard training modules which have been designed to introduce key product knowledge within a staged framework.

Training modules include:

  • GoldMine Basic User
  • GoldMine Intermediate User
  • GoldMine Administrator
  • Crystal Reports for GoldMine
     
  • HEAT User
  • HEAT Administrator
  • Crystal Reports for HEAT
     
  • IPCC User
  • IPCC Administrator
     
  • ITSM User
  • ITSM Administrator
     
  • HelpBox Administrator

 

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Front Range Award
Partner Award 2007
Partner Award 2008
Centennial Software: Gold Partner