Customer Relationship Management Service solutions - CRMworks



Case Studies


ITIL Compliance
CRMworks have many years experience of implementing ITIL based Service Management Desks.

Learn about ITIL

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Services

CRMworks Customer Relationship Management Services

We believe that to gain the most from any CRM, Service Desk or Communications Management solution you must work with an organisation that has developed a methodology and a range of services based on the successful deployment of hundreds of solutions.

To this end, we can offer the following services:
 

Design & Implementation

  • Service Desk Solution Design and Implementation
  • Sales and Marketing Solution Design and Implementation

 

Business Process Improvement

  • Cherwell Service Management Business Process Review and Improvement

 

Asset Auditing Services

  • One-off or Periodic Hardware and Software Auditing

 

Additional Services

  • Crystal Report Writing
  • Data Cleansing
  • Data Manipulation and Importation
  • Application Integration
  • Bespoke Application Development

 

Support Services

We offer a selection of support services including:

  • Business hours telephone support
    24 x 7 telephone support
     
  • Business hours on-site support
    24 x 7 on-site support
     
  • Support via remote connection

 

Experience really counts, contact the experts for your CRM service solutions

100% Recommended
In a recent customer survey, 100% of Cherwell customers surveyed said they would recommend Cherwell Service Management. Since most of our business comes from referrals, taking care of customers is our #1 priority.