Services
CRMworks Customer Relationship Management Services
We believe that to gain the most from any CRM, Service Desk or Communications Management solution you must work with an organisation that has developed a methodology and a range of services based on the successful deployment of hundreds of solutions.
To this end, we can offer the following services:
Design & Implementation
- Service Desk Solution Design and Implementation
- Sales and Marketing Solution Design and Implementation
- Voice over IP (VoIP) Solution Design and Implementation
Business Process Improvement
- HEAT, ITSM and GoldMine Business Process Review and Improvement
Asset Auditing Services
- One-off or Periodic Hardware and Software Auditing
Additional Services
- Crystal Report Writing
- Data Cleansing
- Data Manipulation and Importation
- Application Integration
- Bespoke Application Development
Support Services
We offer a selection of support services including:
- Business hours telephone support
24 x 7 telephone support
- Business hours on-site support
24 x 7 on-site support
- Support via remote connection
Experience really counts, contact the experts for your CRM service solutions
