
GoldMine® Product Suite
The award-winning GoldMine suite of solutions provides you with information to develop your customer relationships. GoldMine® increases your productivity and streamlines sales and marketing. The full suite of modules enables you to expand to enhance communication and keep employees connected.
» Goldmine® Corporate Edition
» Goldmine® Premium Edition
» Goldsync®
» iGoldMine™ and iGoldMine™ Plus
» GoldMine® Integration Services for Microsoft Outlook®
» GoldMine® Integration Services for Microsoft® Exchange Server
» GoldMine® Plus Accounting for use with QuickBooks
» GoldMine Demo Scenarios
Goldmine® Corporate Edition
Focus on your customer relationships by acting on opportunities to win and retain customers. GoldMine® Corporate Edition enables you to manage all aspects of business relationships and see a big picture view of activities and sales so you can focus on your customer relationships.
Features:
- Advanced capabilities for CRM
- GM browser
- Streamlined multiple processes
- Pluggable ActiveX/HTML containers
- Microsoft reporting integration
- Company-centric viewing
- Reporting
- Synchronisation
- Remote data access
- Microsoft Outlook and Exchange integration
- Heat® Service and Support™ integration
- Business intelligence
- Automation
- Team collaboration
Back to top
Goldmine® Premium Edition
GoldMine® Premium Edition will positively impact your productivity, customer relationship capabilities, and will continue to help you better manage your sales, marketing, and now, customer service efforts.
Features:
- Customer Relationship and Daily Activity Management Marketing Automation
- Campaign and Lead Generation Sales Management
- Opportunity Management Customer Service
- Support Reports
- Knowledge Base
Benefits:
- Understand your customers - Understand a complete view of customer relationships. Centralise all contact information
from disparate systems for a holistic client analysis
- Increase user productivity - Focus on your client interaction
process through various types of client communications
- Management & analysis - Leverage numerous reporting and analysis functions for users and managers to clearly decipher
daily business processes
- Improve marketing effectiveness - Comprehensive campaign
features enable you to target the right contacts for every marketing campaign
- Convert leads to sales - Monitor a campaign's pipeline visibility in real-time to generate more qualified leads
- Campaign analysis - Leverage numerous reporting and analysis functions for marketing managers to understand which campaigns are productive and which ones need to be refined
- Drive more revenue - Track leads from contact to contract, resulting in shortened sales cycles and increased revenue
- Increase sales productivity - Streamline sales process and forecast methodologies for a clear, consistent selling practice
- Track sales potential - Managers can clearly understand the state of the selling process through any sales stage, and users can compare sales to quotas
- Complete CRM features - Leverage service centre functionality
for complete customer lifecycle support
- Improve customer retention - Service centre features enable users to provide clear, consistent answers to any customer
service request
- Provide optimal customer care - Service teams can quickly
manage all daily case activities to improve work efficiency and solve issues in real time
Minimum System Requirements:
Server System Requirements
- Microsoft Windows Server® 2003
- Microsoft® SQL ServerT 2005 (SP1, SP2) or SQL Server 2000 (SP4)
- 1 GB of RAM, 2 GB or more depending
- on size of the database
- 2.0 GHz or faster CPU (Intel or AMD)
- 250 MB of available hard drive space (1 GB or more recommended)
Shared Workstation Requirements
- Microsoft Windows® XP, Windows VistaT
- Microsoft Windows® XP, Windows 2003 Server - 512 MB of memory (1 GB or more recommended)
- Microsoft Windows VistaT - 1 GB of memory (2 GB or more recommended)
- 250 MB of available hard drive space (500 MB or more recommended)
- 1.5 GHz or faster CPU (Intel or AMD)
Back to top
Goldsync®
Goldsync® contact management software provides the latest contact information to your team and simplifies team communication. Using its automated synchronisation capabilities you can easily deliver up-to-date information, regardless of where individuals are located.
Features:
- Tailored to your organisation
- Complete management control
- Quick rollout
- High level security
Back to top
iGoldMine™ and iGoldMine™ Plus
Receive real-time access to GoldMine® Corporate Edition and your customer and prospects information, through a web or LAN connection. Like iGoldMine™, iGoldMine™ Plus can publish MS Word over the web as well as 29 of your favourite applications.
Features:
- Full access to information
- Flexible connection
- Security
- Support
- Uses existing infrastructures
- Quick rollout
Back to top
GoldMine® Integration Services for Microsoft Outlook®
View a complete history of email correspondence for your contacts to increase communication and productivity.
Features:
- Powerful email collaboration
- Seamless software and address book integration
- Automatic linking
Back to top
GoldMine® Integration Services for Microsoft® Exchange Server
Link Microsoft Exchange Server and GoldMine® Corporate Edition in a multiple server environment, to increase productivity, scheduling and effectiveness.
Features:
- Calendar sharing and synchronisation
- User availability checking
- Open access to contact information
- GoldMine® contacts access
Back to top
GoldMine® Plus Accounting for use with QuickBooks
GoldMine® Plus Accounting solves using separate, unrelated systems to access customer data by connecting front and back-office data in a single record of all transactions of an account. This saves a lot of time, reduces errors and maintains consistent data.
Features:
- View critical accounting data
- Avoid inconsistency
- Collect money faster
Back to top
Back to top
Let us help you! Click here to contact us