crm software application, IT Service Management, software and helpdesk, Customer database manager, Customer Relationship Management Software, CRM

Case Studies

ITIL Compliance
CRMworks have many years experience of implementing ITIL based Service Management Desks.

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FrontRange Solutions Platinum Partner
Heat Certified Instructor
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Privacy Policy

CRMworks can receive personal information about you from this website – www.crmworks.co.uk. You will be asked for personal information if you wish to take advantage of specific services that we offer such as information requests via the website.

In all cases where you provide personal information, we will use this information to deliver the services you have requested, and for our internal administration and marketing purposes. We do not share your personal information with third party companies.

If you provide the email address of a third party to CRMworks, we understand that you have permission to use this email address.

When you provide personal information to CRMworks, the data controller is David Knowles at CRMworks Ltd (davidknowles@crmworks.co.uk)

CRMworks may occasionally contact you by post, e-mail or telephone with details of their products, services and promotions. If you wish to opt out of receiving such information from us, please use the unsubscribe option included in all our e-mail correspondence or send an e-mail to enquiries@crmworks.co.uk stating that you would prefer not to receive such mailings.

We may employ external companies to act on our behalf as data processors for internal business purposes. Data processors will abide by the Privacy Policy detailed here and will not disclose personal details to any other organisations or use data other than for the purposes required by us.

The CRMworks web site does not use cookies and does not automatically capture or store personal information, other than logging the user's IP address and session information such as the duration of the visit and the type of browser used. This is recognised by the Web server and is only used for system administration and to provide statistics, which CRMworks compiles to evaluate site use.

Links to other web sites included on www.crmworks.co.uk do not imply any endorsement, validation or responsibility by CRMworks as to the content or privacy policies of such sites. We cannot guarantee that these links will work all of the time and we have no control over the availability of the linked pages.

You have certain rights under the Data Protection Act 1998 including a right to request a copy of the information we hold about you (for which we will charge an administration fee of £5.00). You also have the right to ask us to correct any inaccuracies in your personal information (which is free). To make such a request, send an e-mail to enquiries@crmworks.co.uk and include the e-mail address that you registered with along with your full postal address and postcode.

This privacy policy may change periodically without notice, therefore, it may be useful to check back periodically to note any changes.

For information on the Data Protection Act 1998, the Privacy and Electronic Communications (EC Directive) Regulations 2003 and the Information Commissioner please follow this link: www.dataprotection.gov.uk


Disclaimer
Whilst CRMworks endeavours to ensure that the information on this site is correct, no warranty or representation, express or implied, is given to its accuracy or completeness and CRMworks does not accept any liability for error or omission. The limitations of liability in relation to this web site apply to all damages of any kind including, without limitation, compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.


Intellectual property
Any material found at the CRMworks web site, including text or images, may not be printed, copied, reproduced, republished, downloaded, posted, displayed, modified, reused, broadcast or transmitted in any way, except for your own personal non-commercial use or for educational use. Permission for any other use must be obtained from CRMworks Ltd by e-mailing us at enquiries@crmworks.co.uk.

The names, images and logos identifying CRMworks, are proprietary marks of CRMworks. Copying of our logos and/or any other third party logos accessed via this website is not permitted without prior approval from the relevant copyright owner. Requests for such permission should be directed to enquiries@crmworks.co.uk, tell us who you are, the organisation you represent (if any) and how and why you wish to use our logo. Please include your name, address, telephone number, fax number and e-mail address.


Virus protection
We make every effort to check and test material at all stages of production. It is always wise for you to run an anti-virus program on all material downloaded from the Internet. We cannot accept any responsibility for any loss, disruption or damage to your data or your computer system which may occur whilst using material derived from this website.


Hyperlinking to us at CRMworks
You do not have to ask permission to link directly to pages hosted on this site. We do not object to you linking directly to the information that is hosted on our site. However, we do not permit our pages to be loaded into frames on your site.

 


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For a FREE consultation or advice click here, alternatively contact us on 08456 447 741.

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Front Range Award
Partner Award 2007
Partner Award 2008
Centennial Software: Gold Partner